Last updated: January 2025
ContextEA Consulting is a company registered in the Dubai International Financial Centre (DIFC), United Arab Emirates. Our registered address is Gate Avenue, Zone D - Level 1, Al Mustaqbal St. - Trade Centre, DIFC, Dubai, UAE. This Privacy Policy governs the collection, use, and protection of personal data in accordance with DIFC Data Protection Law No. 5 of 2020, UAE Federal Data Protection Law, and applicable GCC data protection regulations.
We collect information you provide directly to us, such as when you create an account, fill out a form, or contact us for support. This may include:
Under DIFC Data Protection Law and UAE Federal Data Protection Law, we process your personal data based on:
We use the information we collect to:
Your personal data is primarily stored and processed within the UAE and GCC region. When data transfers outside the GCC are necessary for service provision, we ensure:
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share your information with:
We implement comprehensive security measures that meet or exceed DIFC and UAE cybersecurity standards:
Under DIFC Data Protection Law, UAE Federal Data Protection Law, and applicable GCC regulations, you have the following rights:
To exercise these rights, please contact us using the information provided below. We will respond within the timeframes required by applicable law (typically 30 days under DIFC law).
We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by UAE, KSA, and GCC laws. Typically, we retain client data for 7 years after the conclusion of services to meet regulatory and legal requirements. Marketing data is retained until you withdraw consent or for a maximum of 3 years, whichever is earlier.
When providing services across GCC countries, we ensure compliance with local data protection laws including Saudi Arabia's Personal Data Protection Law (PDPL) and other applicable GCC regulations. We maintain appropriate data processing agreements and implement technical safeguards to protect cross-border data flows within the region.
If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us at:
Email: [email protected]
Address: Gate Avenue, Zone D - Level 1, Al Mustaqbal St. - Trade Centre, DIFC, Dubai, UAE
For complaints regarding data protection matters, you may also contact the DIFC Commissioner of Data Protection or the relevant data protection authority in your jurisdiction.